Compliments and suggestions

You can read a selection of recently received compliments and suggestions from our customers.

Email from a customer... "Thank you very much for your prompt and detailed reply."

"Your Service Charges Newsletter is extremely well presented, easy to read and very helpful. Thank you."

One customer used our feedback email to say: …
"I would like to say how great the estate improvements are. It has been done so tastefully and makes the area look fantastic. Thank you. Its much appreciated."

A letter received from a local solicitor
"I write to thank you for the shock I experienced when an individual responded to my telephone call enquiry in such a pleasant, seemingly competent and helpful way – the way I would like to think I do (but probably do not).

It made such a contrast from my usual experiences of dealing with councils and other organisations that I felt I had to write.

I have generally considered the level of service of the personnel at Wandsworth Borough Council to be high but that this individual was particularly good."

 Would you like to help us improve our services?

We aim to provide a high-quality service but there is always room for improvement. We collect ideas and suggestions at service points and carry out surveys of customer opinions.
We welcome suggestions and value opinions from our customers. If you can think of a way in which we can improve the services we deliver, we want to hear from you!

Your suggestion/feedback*

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