There are now various ways to pay your rent. Please note that Cheques or Postal Orders should be made payable to "Wandsworth Council" and NOT to any individual member of staff. Please ensure that your rent account reference number (starting with 250....) is clearly quoted on the reverse of the cheque. You may pay by this method if you have either a bank or giro bank account. Payments will then be credited to your account automatically each week or month, depending on your arrangement. Please visit our publications and forms page to download a standing order request form or complete the request form online.
You can now pay your rent and other charges by Direct Debit. There is a choice of TWO dates - 1st or 16th day of each month. If you want to apply, please contact the Rent Collection Service on 020 8871 8987 and they will send you a mandate form to complete and return. The RCS will then write to you to tell you the monthly amount you will pay and the date of the first payment. You can also download a Direct Debit application form below.
You may pay your rent/charges at any Post Office using the giro book. However, the Post Office will make a charge for this which you have to pay. You should note that cheques will not be accepted. A completed payment slip should be presented to the Post Office with your payment.
Please note that Cheques or Postal Orders should be made payable to "Wandsworth Council" and NOT to any individual member of staff. Please ensure that your rent account reference number (starting with 250....) is clearly quoted on the reverse of the cheque. Do not send cash through the post except by Registered Mail and you must attach your rent/charges card (which will later be returned to you). Wandsworth Council,
You can also pay your rent/charges using your debit card by the "automated telephone payment" method. All you have to do is call the automated phone service on (020) 8871 6426 (day or night) and we can accept your rent payment over the phone. Just follow the instructions. You will need to have your debit card number ready and its expiry date. You will also need to know your rent account number and the amount you want to pay. By Telephone - Accounts in Arrears Only
Payment may be made at the following council offices using your rent/charges card. The offices are open Monday to Friday from 9am to 4.30pm. Wandsworth: Roehampton:
You may pay your rent/charges at any branch of your own bank, or at any branch of Barclays Bank. A completed payment slip should accompany your payment. For payments at the Post Office or your local bank branch, you will need a Giro book. If you do not have this then you can order it from our publications and forms section.
If you have any enquiries about your rent charges, please contact us at: Wandsworth Council,
If you have any comments, compliments or complaints about the service you receive, please contact us at: Wandsworth Council, |
