39 Liability for damage

If there is any claim for compensation by or against us because of damage or negligence, every effort will be made to resolve the matter as quickly as possible.

Insurance

40 Insurance

We will insure the structure of the building against certain risks, together with our fixtures and fittings, but we are unable to insure your furniture and possessions.You should seek advice from an insurance broker or insurance company about the best insurance cover for your needs.

Consultation

41 Consulting with residents

Secure and introductory tenants
We will seek your views on housing management matters. Full details of our consultation arrangements are available from your housing office.

Non-secure tenants
You do not have the right to be consulted on housing management matters.

42 Consulting with residents

Secure and introductory tenants
We will seek your views on any proposals for changing the conditions of your tenancy except for changes in the amounts of rent, water, sewerage and all other charges.

Non-secure tenants
You do not have the right to be consulted on any proposals for changes in your tenancy conditions.

Anti-social BehaviourInformation and complaints

Quick links

Housing online services
Council online services
Contact Housing
How to complain

Tenancy Conditions

Intro and definitions
Your Conditions
Your rent
Ending a tenancy
Use of property
Property maintenance
Antisocial behaviour
Compensation and Insurance
Info, advice and complaints
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