Once we have decided how much benefit you will get, we will send you a letter telling you how it was worked out, how it will be paid and your appeal rights. Please read this letter carefully. If you do not understand the decision, or you want to know more about the decision, you should contact us within one month of the date of the letter. We will then send you a 'Statement of Reasons' explaining how we made the decision. If you think the decision is wrong you can ask us to look at our decision again if we do not change our decision you can ask for your claim to be looked at by an independent tribunal. A request for us to look at your claim again must be in writing and signed by you. If your request is later than the one month from the date of our original notification letter you should give reasons why it is late. For further information please see our leaflet on your appeal rights - available in Adobe's pdf format.
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What do I do if I do not agree with your decision?