Getting in touch

Finance reception
You can call in person to the Finance reception at the Town Hall.
Opening times are 9am to 4.30pm Monday to Friday.
The service also operates an appointment system. To make an appointment telephone us on 020 8871 7691.

 Get directions

 Telephone us on 020 8871 8080 between 8.30am and 5.30pm
Monday to Friday. A minicom facility is available on 020 8871 8089.

 Email us at benefits@wandsworth.gov.uk

 You can also write to us at this address:

Benefits
PO Box 500
London
SW18 2PN

 Further information about Housing and Council Tax Benefit.

We welcome complaints and suggestions. If you have problem or would like to offer a service improvement suggestion email us at benefits@wandsworth.gov.uk

Customers with special needs
We offer a home visiting service for people who cannot come to the town hall because of ill health, old age or disability. If you would like to use this service please telephone 020 8871 7062. 

We can provide all of our correspondence or leaflets in large print or Braille for people with vision impairment. If you require this service please telephone us on 020 8871 8080.

We can provide a British Sign Language interpreter for people with hearing impairment. Please call in person to the Finance Reception at the address given above if you require this service. Additionally all reception points and interview cubicles in the Finance Reception have hearing induction loops fitted.

If English is not your first language staff are available upon request to provide limited translation services, alternatively you can contact the Wandsworth Interpreting Service on 020 8672 1043 or 3649.

Useful links

Rent Collection
Department for Work and Pensions